IntelliSystems is able to service routine breaks and malfunctions, regardless of the manufacturer. If hardware is still under warranty from another source, we will gladly act as an agent to deal with the manufacturer directly for problem resolution and repair. We offer "block time" service agreements in addition to service on an "as needed" basis for both hardware and software issues.
Block time agreements offer priority problem resolution, reduced rates, and the convenience of pre-set, "no surprises" monthly billing. We not only perform repairs and preventive maintenance, but we also offer upgrades, network support and expansion. Installation of hardware and software, spyware/virus removal, resolution of connectivity problems, and loaner services are just a few of the solutions we supply. IntelliSystems provides quality on-site remedies with quick response times.
We utilize a proprietary in-house ticket system that gives customers the ability to monitor the progress of their trouble call.
Interested in Remote Repair? IntelliSystems engineers have been using remote capabilities for repairs for years. We can troubleshoot remotely, fix the problem on location, or receive your hardware at our location. If your hardware is not critical to daily operations, drop it off for even faster turnaround time and fewer technical hours of labor.
Our Technical Engineers are factory-authorized and industry-certified to maintain and repair a variety of hardware and operating systems. Information Technology solutions are as diverse as the companies they support, so give us the opportunity to design one for the specific needs of your business.